SHIPPING & HANDLING
- VERIFICATION & AUTHORISATION OF PAYMENT -
All orders will only be processed after payment is verified and cleared.
- PROCESSING OF ORDERS -
We aim to dispatch all customer orders in 2 - 4 business days, with the exception of weekends. For festive season and public holidays, order dispatch may take up to 3 - 5 days in these cases.
- SHIPPING METHOD & DURATION -
We offer the LOWEST Flat Rate International Air Mail shipping fees at only USD$3.80 for the first item and additional USD$0.50 for every additional item.
Express international shipping via DHL Express Worldwide shipping is available.
"For rush orders for special occasions such as Wedding, Birthday, Bridal Shower, Christmas, please order in advance or purchase DHL Express Worldwide Shipping to reach you in a good time."
1. Shipping duration for international shipment is estimated.
2. Custom clearance can affect delivery time depending on different destinations. We will not be able to refund for delay due to custom clearance, weather conditions or postal service.
3. Buyers are responsible for any and all duties and custom charges that may be incurred.
4. For US parcels, tracking is available at USPS website. Parcels are shipped directly to mailbox. For locations outside US, signature is required to ensure delivery.
5. Please always order in advance for any special occasion for the parcels to reach you in good time.
6. For parcels to Canada, it may take up to 6 - 8 weeks, depending on custom clearance and due to working hours and speed of Canada Post. DHL Worldwide Express Shipping is highly recommended.