1. Economy Shipping (International)
The tracking number is unique to your parcel and is in the order shipped email sent to you. Example of a tracking number is SGASB46793.
You can track your parcel at https://ecommerceportal.dhl.com/track/
Can I receive more detailed information about my parcel status?
For economy shipping, our corresponding postal partners are the national carriers. Example US - USPS, UK - Royal Mail, Italy - Poste Italiane.
After the parcel has reached the destination port, key in your tracking ID for further tracking information. The tracking ID is located at the right hand side of the parcel tracking page
Example of tracking ID: LW181674918DE
2. DHL Express Worldwide (International)
You will receive an ‘Order Shipped’ notification once your order has been shipped. You can track your parcel with the given parcel tracking number at http://www.dhl.com/en/express/tracking.html
*Signature is required upon delivery to ensure collection.