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Last updated 1 Dec 2023
We aim to process and dispatch all customer orders within 48 hours, with the exception of weekends. You can find out how to track your parcel here.
*Standard shipping for some countries may varies. We recommend Express shipping for quicker deliveries.*Indicated shipping timeline is an approximate number of days an order takes to deliver excluding processing time from our warehouse.
Please find the table below for more information:
Country / Region | Standard Shipping | Express Shipping |
United States, United Kingdom, Germany, Australia, France, Japan, Netherlands, United Arab Emirates, Spain, Austria, Philippines, Malaysia, Taiwan, Switzerland, Luxembourg, South Korea, Thailand, Hong Kong, Bahrain, Oman |
1- 2 weeks* |
Receive within 3-5 business days
|
Ireland, Denmark, Canada, Saudi Arabia, Qatar |
2 weeks* | |
Italy, Belgium, Sweden, Finland, Hungary, New Zealand, Poland, Russia, Lithuania, Indonesia, Estonia, Cyprus, Israel, Kuwait, Vietnam, Croatia ,Norway, Mexico | 2- 3 weeks* | |
Czechia, Portugal
Slovakia, Iceland, Slovenia Latvia, Bulgaria, Malta, Rest of the world |
3 weeks* | |
Greece | 3 - 4 weeks* | |
Romania | 4 weeks * | |
Singapore | 1 - 2 days |
*Exclude Remote Area
Still have more questions?
Don’t hesitate to reach out to our friendly customer service representatives over on hello@jcojewellery.com. We will be sure to support you as best we can during this period.